STEAM is fully accessible – with lifts and ramps giving wheelchair and pushchair access throughout the museum. Disabled toilet facilities are also available.

The displays have many features designed to meet the needs of people with special needs.

We are pleased to provide the following facilities and services:

  • An experience of sights, sounds, smell and touch
  • Free admission to carers or helpers assisting a disabled visitor
  • Free loan of wheelchair or motorised scooter
  • Fully accessible toilets, fitted with call point
  • Personal guiding scheme for unaccompanied disabled visitors (booking required)
  • Subtitled video and large print information panels throughout STEAM
  • Low-level counters at the Ticket Desk, Shop and Cafe
  • Induction loop system at the Ticket Desk
  • Easy to read signage
  • Guide, Hearing and Assistance dogs welcome (dog bowls available)
  • Automatic entrance doors
  • Adult changing room
  • Free parking for disabled visitors is available within 25 metres of STEAM. Disabled visitors can be dropped off outside the museum entrance. There is level access to STEAM from all car parking areas. Please phone for details.