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Visiting Swindon

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General Enquiries

Swindon Borough Council
Civic Offices
Euclid Street
Swindon
SN1 2JH

Telephone:

01793 445500

Minicom:

01793 436659

E-mail:

customerservices
@swindon.gov.uk

Comments & Complaints

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Council and Democracy

Customer Complaints, Compliments and Comments

Swindon Direct, passionate about serviceWe aim to provide high quality services to everyone that lives, works and visits the Borough of Swindon.

We genuinely believe that your views are important, and we need you to tell us when a service is failing or something is not right. We will do our best to put things right and prevent them happening again.

Equally, we would like to hear from you about services that are delivered well.

How to Send Us a Complaint, Compliment or Comment

Please complete our Customer Services Online Feedback Form.

We Welcome Your Suggestions

If you have an idea for an improvement or change to a service. Please see our Customer Suggestion Scheme for details.

Our Complaints Procedures and Policies

Please see Complaints, Compliments and Comments - Procedures and Policies.

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Related Pages
Benefits Queue System
Complaints and Feedback
Policies and Procedures
Customer Suggestion Scheme
Customer Equal Opportunities Policy
Local Government Ombudsman
Our Commitment to You
Customer Charter
Easier Way to Queue
Interpreting and Translation
Out-of-Hours Support
StreetSmart
Popular Pages
Full Council Meetings
Online Forms
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